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Case Code: BSTR554
Case Length: 13 Pages 
Period: 2007-2018   
Pub Date: 2018
Teaching Note: Available
Price: Rs.400
Organization : Airbnb, Inc.
Industry : Hospitality
Countries : US / Global
Themes: -
Case Studies  
Business Strategy
Marketing
Finance
Human Resource Management
IT and Systems
Operations
Economics
Leadership & Entrepreneurship

Design Thinking: Key to Airbnb`s Success

 
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INTRODUCTION

 
In March 2018, San Francisco-based online marketplace and hospitality service company, Airbnb, Inc. (Airbnb), rolled out its own core typeface called Airbnb Cereal. With this, it joined a number of other recent companies with their own-brand typefaces, including those of Netflix, BBC, and YouTube. The bespoke font designed in partnership with type foundry Dalton Maag was expected to make the brand more ‘accessible’ to a wider audience by increasing readability across its website, app, and print material. Airbnb Cereal was a sans-serif typeface, available in six different weights – light, book, medium, bold, extra bold, and black. The Airbnb team said, “Part of scaling online to offline is how people see Airbnb in the real world. Online should mirror what they see offline, and vice-versa. But, there wasn’t a font out there that could actually do that. So, we created one.”..

 

 
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